Would you like to get more qualified leads directly from your fertility clinic’s website? And make the best out of your actual traffic on the website?

Captchat provides live chat for fertility clinics to help turn more website visitors into satisfied patients.

Why Captchat for fertility clinics ?

Choosing the right communication tool is essential for converting website visitors into real patients. Captchat is a specialized live chat for fertility clinics that connects potential patients with trained assistants in real time. Our team understands the sensitive nature of fertility inquiries, providing professional, empathetic responses that build trust and encourage bookings.

With Captchat, your clinic can offer instant answers to patient questions, share information about treatments, and guide visitors toward booking consultations  all while maintaining a warm, human connection. Unlike automated bots, our live assistants deliver a personal touch that reassures patients during a crucial decision-making stage.

Whether your goal is to increase qualified leads, make the most of your existing website traffic, or offer an outstanding patient experience, Captchat helps you achieve it. By turning interest into action, we make sure your clinic grows while patients feel supported every step of the way.

We Proudly support our clients
Trusted by Leading Fertility Clinics Worldwide
GRUPO INTERNACIONAL UR
At GRUPO INTERNACIONAL UR, we recognize the fundamental importance of providing exceptional and personalized care to each of our patients. That's why we want to share our experience with the CAPTCHAT service. Their specialized patient assistance team, particularly in the field of fertility, not only provides quick and accurate responses to user inquiries but also plays a significant role in lead generation. Their ability to attend to users on our website and convert them into potential patients is highly valuable, with notable conversion rates. Their patient-centered approach has strengthened our relationships from the first contact, further driving our commitment to providing exceptional care in every interaction so that we can do what we do best for each of you.

Here at CAPTCHAT we make patients happy 🙂

We're thrilled to share some heartwarming testimonials from patients about the exceptional care they've experienced through CAPTCHAT.

CAPTCHAT
Very nice and professional staff. Fantastic to know, thing does not need to be just black and white, but there are options for you to explore Thanx Flor!
CAPTCHAT
The service was very fast and the lady Belén, answered all my questions clearly. The website is fantastic and easy to navigate to find information. I wish I had found this clinic 6 months ago.
CAPTCHAT
Abril has been very patient and helpful with all my questions regarding embryo donation (something I only found out about yesterday, so I'm still new to the idea!) She has been very kind and explained things well, which have put my mind at ease. 100% happy and satisfied!😊👍
CAPTCHAT
Because I got a good service from you and you are so kind and sympathetic to the client.
CAPTCHAT
Easy to talk and they help you all you need to know and they explain good.
CAPTCHAT
Quick and pleasant service, and also informative.
CAPTCHAT
I felt at ease and very welcomed by this conversation. Very helpful and positive!
CAPTCHAT
I got a lot of information that I need, and a more than I expected. It was very nice experience.
CAPTCHAT
Fast answers very friendly. Much more than my expectations.

Attract more patients from your clinic website

With the chat tool, our patient assistants answer all users' questions, but you will only pay if the patient decides to book a consultation and provides us with their contact details

Human Interaction

Real, trained patient assistants ready to provide personalized support to your fertility clinic visitors anytime. Build trust through genuine conversations that convert into consultations.

365/15

We operate 365 days a year, from 8:00 am to 11:00 pm CET/CEST (15 hours daily), ensuring your fertility clinic’s website is always available to answer patient questions.

Free of charge

You only pay when a patient decides to book a consultation. No hidden fees — performance-based pricing for fertility clinics.

Immediacy

Your website visitors receive answers to their questions in under two minutes, increasing engagement and reducing drop-offs.

Tailor - Made

Customized chat tool setup to match your fertility clinic’s needs, branding, and patient journey, ensuring maximum relevance and impact.

Statistical Reports

Access detailed insights and quality data on your patients’ behavior to improve marketing strategies and increase consultation bookings.

We bring you real human support from our fertility care experts

At Captchat, we combine years of hands-on experience in fertility clinic support with a genuine dedication to patient satisfaction. Our team acts as an extension of your clinic, providing warm, knowledgeable, and personalised assistance at every stage of the patient journey.

Give your patients the attentive care, empathy, and expert guidance they deserve during their fertility journey.

Did you know?

Live human chat isn’t just convenient ; it’s a proven way to boost patient trust, increase conversions, and keep them coming back

+38%
Increase in conversions when websites offer real-time human chat. (Forrester Research, 2024)
+45%
Of patients are more likely to choose a clinic that offers live chat support. (HealthTech Insights, 2024)
+60%
Of website visitors expect a human response in less than 5 minutes. (Zendesk, 2024)
+52%
Of patients say a positive chat experience increased their trust in the clinic. (Patient Engagement Report, 2024)
Patients who chat with a real person are 3x more likely to return to your website for follow-ups and appointments.
Live chat can reduce patient waiting times from days to just minutes, boosting satisfaction and retention.

Are you ready to grow your business?

Boost your conversions instantly with real human chat that turns visitors into loyal customers.
Let’s have a CAPTCHAT — your gateway to better engagement, more leads, and higher sales.
Get started ! →

Let’s Talk About Growing Your Business
Fill out the form and our team will get back to you within 24 hours.

Arina Rogozina
Co-Founder & CEO
"Hi, I’m Arina, and I’m here to help you create better customer experiences."
CAPTCHAT S.L.
C/ Castella 18-20, bajos 3b, 08018 Barcelona, Spain
© 2025 CAPTCHAT S.L. All rights reserved.