SPECIAL REPORT:
SEO TRENDS in Fertility Market in Spain - 2023.
Based on data analysis from 112 fertility clinic websites in Spain in 2023.
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Here at CAPTCHAT we make patients happy 🙂

We're thrilled to share some heartwarming testimonials from patients about the exceptional care they've experienced through CAPTCHAT.

CAPTCHAT
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Very nice and professional staff. Fantastic to know, thing does not need to be just black and white, but there are options for you to explore Thanx Flor!
CAPTCHAT
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The service was very fast and the lady Belén, answered all my questions clearly. The website is fantastic and easy to navigate to find information. I wish I had found this clinic 6 months ago.
CAPTCHAT
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Abril has been very patient and helpful with all my questions regarding embryo donation (something I only found out about yesterday, so I'm still new to the idea!) She has been very kind and explained things well, which have put my mind at ease. 100% happy and satisfied!😊👍
CAPTCHAT
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Because I got a good service from you and you are so kind and sympathetic to the client.
CAPTCHAT
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Easy to talk and they help you all you need to know and they explain good.
CAPTCHAT
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Quick and pleasant service, and also informative.
CAPTCHAT
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I felt at ease and very welcomed by this conversation. Very helpful and positive!
CAPTCHAT
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I got a lot of information that I need, and a more than I expected. It was very nice experience.
CAPTCHAT
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Fast answers very friendly. Much more than my expectations.
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Would you like to get more qualified leads directly from your fertility clinic’s website?

And make the best out of your actual traffic on the website?
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We Proudly support our clients
This Is What Our Clients Think About Us
GRUPO INTERNACIONAL UR
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At GRUPO INTERNACIONAL UR, we recognize the fundamental importance of providing exceptional and personalized care to each of our patients. That's why we want to share our experience with the CAPTCHAT service. Their specialized patient assistance team, particularly in the field of fertility, not only provides quick and accurate responses to user inquiries but also plays a significant role in lead generation. Their ability to attend to users on our website and convert them into potential patients is highly valuable, with notable conversion rates. Their patient-centered approach has strengthened our relationships from the first contact, further driving our commitment to providing exceptional care in every interaction so that we can do what we do best for each of you.

Support your potential patients with
100% HUMAN interaction

We offer real-time human assistance in Spanish, English and French to all potential patients who visit your website between 8.00 am and 11.00 pm CET/CEST every day (15h/day), including weekends, holidays and non-working hours.

Human Interraction

Real people customer service ready to help at any moment

Real - Time Support

365 days/year
8.00 am - 11.00 pm CET/CEST

Live Chat Tool

Leading contact method for your online visitors

Immediacy

Your visitors get answers to their questions in 2 minutes

Tailor - Made

Customised solution to your fertility clinic and patients’ needs

Statistical Reports

Quality data about your patients’ behavior

We bring you HUMAN support from our customer service heroes and heroines

We give your patients the care and attention they deserve during their fertility journey

Did you know?

+43%
of businesses know their user experience is not good enough
+53%
of visitors will abandon website if their questions are not answered immediately; 71% expect help within 1 to 5 minutes
+38%
of customers are most frustrated by poor user experience on chatbot
+50%
of customers expect HUMAN chat on your website
+79%
of businesses said that implementing HUMAN chat support resulted in increased customer loyalty, sales and revenue
+50%
of all customers prefer to chat with HUMAN in real-time and online, rather than call a company for support
+82%
of customers were satisfied with their HUMAN chat experience, compared to just 61% of email users and a worrying 44% of phone users
+90%
of customers visiting websites with HUMAN chat support consider it helpful
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Are you ready to grow your business?

And taste success by offering your online visitors an outstanding patient experience?
Then, let’s have a CAPTCHAT!
Get in touch!
Arina Rogozina
Co-Founder & CEO
CAPTCHAT S.L.
C/ Castella 18-20, bajos 3b, 08018 Barcelona, Spain
© 2023 CAPTCHAT S.L. All rights reserved.